ChristianGiftshop.co.uk Ltd are registered in England and Wales No. 7978573
Registered Office: 52 Brighton Road, Surbiton, Surrey KT6 5PL.
We have a policy of protecting your privacy and will not share your details with anyone else for profit or otherwise except as it is necessary to process and deliver your order.
Any personal information we obtain will always be held, used and transmitted in compliance with UK data protection rules. Our payment providers, Sage Pay, are Level 1 PCI DSS compliant and their 128 bit secure server software (SSL) encryption is activated before it reaches us. No card data is held by ChristianGiftshop.co.uk Limited. Should you wish to pay by cheque we are happy to help in this way however the delivery will take up to a fortnight longer.
Data collected and methods of data collection
You can see and amend your personal details held by us by logging in to your account. You may also contact us directly to find out this information. Your email address and password are required to view or edit your personal details online. You are responsible for keeping your password confidential.
Sending information via the internet is never completely secure. Whilst doing our best to protect your personal data, we cannot guarantee it’s security.
The information we collect from you is dependent on the activities you are carrying out on our website. We may collect the following information:
- Your contact information, e.g name, address, telephone number and email address,
- Information about the products you have purchased,
- Navigation and click-stream data, time and duration of your visit, products viewed or searched for, items in your basket, basket abandonment, information from cookies or web beacons.
We obtain information from you when you type in your personal details (i.e. when placing an order or requesting information). We also collect data automatically as you use the website.
- Access stored information when you log in,
- Carry information from page to page of our website,
- Store site preferences and the items in your shopping basket,
- Identify whether you have visited our website previously,
- Monitor the number of visits that you make to our website, where you browse and what you have purchased, and to offer you tailored content.
Your browser options allow you to disable cookies. You should note that if you do disable cookies, you may not be able to buy products from this site.
Web beacons work in a similar way to cookies and allow us to monitor the behaviour of our site users. We will not share your information with market research companies.
The following data may be automatically collected every time you visit the website regardless of whether you are logged in: computer and connection information, browser information, operating system and platform details and time of access. We may use an IP address to identify you and to gather broad demographic information about you, which we will use to assist in the detection of fraud, to help identify problems and to administer the website.
If you have provided us with an email address, we will be able to associate this email address back to your previous browsing and purchase experiences. If you log in, then in addition, we will be able to associate your log in with your billing addresses, delivery addresses and your payment details.
ChristianGiftshop.co.uk may also obtain information about you directly from third parties, e.g. a new delivery address details from our carriers. To prevent and detect fraud, we may also obtain details of your credit history from credit reference agencies.
What is your information used for?
The main purposes for which we collect and store your personal information are as follows:
- Order processing
- Delivery of products
- Payment authorisation and billing
- Promoting our offers and products
- Improving the website and our service to you
We will contact you with marketing information where relevant if you have opted in to receive such communications. By registering on our site or for our complimentary wifi, you consent to the addition of your details to our email and postal distribution list unless you have previously opted-out. You may opt-out of our communications at any time, although it may take a short time for any changes to become effective. Logging in will give you access to your account options where you can update your details.
We will not be contacting you by telephone for the purposes of market research (telemarketing) however you may wish to give us your telephone number to enable delivery of your order.
Use of your information by third parties
We will not give your personal information to third parties except for the purposes of fulfilling your order, for example, to banks, credit card companies and carriers.
We may form contracts with other companies to provide certain services, including credit card processing, shipping, name and address verification, database management profiling and segmentation, market research and promotions management. We provide these companies with only the information they need to perform their services. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than ChristianGiftshop.co.uk.
To protect against the fraudulent use of credit cards, we carry out security checks on orders. These can take various forms, and may involve contacting you by telephone before your order is processed.
ChristianGiftshop.co.uk may disclose your personal information if necessary to comply with regulations or law or to assist with law enforcement, to enforce the terms under which you trade with us, or to protect our property and other rights.
Our website may contain links to third parties’ websites. ChristianGiftshop.co.uk assumes no responsibility for the privacy practices or the content of those websites.
If you access our website using a link from one of our partners’ websites, your personal details and purchase information may be shared between ChristianGiftshop.co.uk and that partner in accordance with our contractual relationship with that partner.
For further enquiries, please contact Customer Services:
Tel: (01473) 785868
Post: Customer Services Dept, ChristianGiftshop.co.uk Ltd, The Old Rectory, Church Lane, Witnesham, Ipswich, Suffolk IP6 9JD.
Office hours: 9-5.30 Weekdays.
ChristianGiftshop.co.uk Limited are registered in England and Wales No.7978573 VAT No. 131 3873 30
Registered Office: 52 Brighton Road, Surbiton, Surrey KT6 5PL England
Last updated 9.1.2013.