Terms and Conditions
By signing up to our website and purchasing products from ChristianGiftshop.co.uk Limited you are agreeing to the terms and conditions of sale, which apply to all transactions on our site, christiangiftshop.co.uk.
We will need
- Your address, including postcode of the billing address associated with the payment card.
- Your home telephone number.
- Your email address so that we can supply you with confirmation of your order.
Christiangiftshop.co.uk only sells goods on our website to the end user and such goods must not be re-sold without our prior written consent.
For all online sales there will first be an on-screen confirmation immediately after the payment has been received followed by an email to confirm your full order details. We do not hold your card details from previous transactions therefore every purchase requires that the card details be entered anew. Please keep your password secure.
2. Product Prices.
The price of goods charged shall be as quoted on the web site at the time you confirm your order with us. Excluding any inadvertent technical error on pricing, we will honour any prices as published at the time of the placing of your order. You credit card shall only be charged for items dispatched to you. All our products are subject to VAT.
3. Delivery will be charged according to your choice, however all orders must be signed for.
Charges for UK (5 working days) are £7 under 500g, £10 under 100g; Europe (5 days): £15; USA (9 days), Hong Kong (7 days), Australia (9 days), Japan (8 days):£30. We are unable to deliver to private addresses in Russia due to current legislation. Delivery is complimentary for orders over £200. For express delivery times please contact customer services. For personalised items these delivery times do not apply.
4. Cancellations (United Kingdom Distance Selling Regulations)
As an online retailer we are governed by the UK Distance Selling Regulations. For more information please go to www.dti.gov.uk. Orders can be cancelled any time up until the moment that they are dispatched (normally around 3pm on the day before you are expecting delivery).
5. Our Returns & Refund Policy
If you not satisfied with any of the items in your order or any part of the delivery service from ChristianGiftshop.co.uk Limited, please contact us – either by e-mailing us via the Contact Page of the website or by telephoning 01473 785868. If you would like to make a comment or recommendation regarding our products, then please visit the Contact Us page of the website and select “Comments”.
We will be happy to exchange or refund any item you feel is not what you expected, or any item that has been damaged in transit. Likewise if we have inadvertently sent you an incorrect item, please notify us as soon as possible and we will do our utmost to see that your order is corrected. Please return the item to ChristianGiftshop.co.uk in its original packaging and with its documentation within 14 days. Cancellations will be refunded within 30 days.
We regret that personalised items and earrings are not covered by this exchange & refund policy, and cannot be accepted unless faulty or damaged.
This policy does not affect your statutory rights.